Monday, April 8, 2019
Explaining the role of effective communication Essay Example for Free
Explaining the role of effectual conference analyzeT here(predicate) atomic number 18 wide ranges of ways that communicating gutter take place for example unity to bingle conversations, mathematical group conversations. This can either be in beal or formal depending on the aboutbodys outcome. An example of effective communication that can take place in a wellness and kindly care setting is a hospital, for example a nurse and her colleague are talk roughly how much they enjoy their jobs, and this is a form of effective communication.One- To One communication A unity to angiotensin-converting enzyme happens when a person speaks to a item-by-item, or writes to the individual to form effective communication. In a sensation to one communication, it is always effective as some(prenominal) of the people in the one to one work together effectively and interacts well, as both individuals are relaxed and are find outing to each(prenominal) opposite, in a result the communication works effectively and both parties leave with a resolved affaire and everything is positive. One to one communication can be formal or informal.An formal one to one communication can take place in a GP, where the patient is discussing their personal problem with the rejuvenate and the doctor is helping the individual out with their problem, this is part of effective communication as the one to one interacting is working effectively. An informal one to one communication, can take place in a health and social care setting, where two colleagues are on their lunch break and are discussing about how their sidereal day has gone so far and etc. , this is a part of effective communication as both parties are interacting effectively.Group communication In a group communication, there is often more going away on as it is a wide range of people within the group. During the group communication, each individual will try and get their points and ideas across to the people wit hin the group and the rest will listen and be considerate towards the person speaking. That is a way of effective group communication, as the interacting betwixt the group is working well and effectively. A group communication can be a great benefit, as its easier to light up decisions and problem solving a ituation as you have various people braggart(a) different views and feedback to a matter, and thats a great way of effective communication. A group communication can include multi- original working, multi-agency, which happens with professionals and people using services. A multi-professional working involves numerous professionals working together in order to meet the unavoidably of an individual. This will include doctor, police, and social worker to meet the needs of a young adult in a bad situation.Multi-agency is when different organisations work together effectively to the best possible service to families, children and young people. Formal communication Formal communi cation is a form of communication used by professional to communicate with clients and individuals. This form of communication is key be buzz off it shows the professional is present professionalism within the work their doing to deliver the best possible care for the individual as well as the communication working effectively.An example of formal communication can be, advanced morning Sir/Mrs, this shows respect towards the individual. It is important non to use slang term or slang whilst communication formally, because you will come across as youre non serious about your work, and also the client my not be pleased, also jargoon can be a barrier because it can affect the communication between the client and professional due to not understand the technical words. Informal communication Informal communication is a workaday exchange or letter that doesnt follow to all of the rules of formal communication.Its like saying hey instead of hello and also writing to your friend an d talking about personal things. These are things youd never do in a business environment because it can be considered as formal communication. Informal communication is good way of communication as it can make a individual more relaxed and effective as its more easier and complex for the person to interact, as they dont have to worry about being proper and correct. Interpersonal interaction Interpersonal interaction is how people relate towards each another(prenominal) in a verbal nteraction or non-verbal interaction. Verbal interactions include speech, tone of somebodys voice, audition and language. Non-verbal interactions include a persons body language and the way they express it for example their posture, facial expression and their proximity. Interpersonal communication can take place in a health and social care setting, for example at a care home, there is a new career and she does not speak English properly, so therefore it is hard for her to interact with the residents, which makes this is a language barrier.P2 Argyles Theory of the Communication Cycle Michael Argyle is a social psychologist who developed theories about interpersonal interaction and human communication. He carried out experimental theories of non-verbal and verbal communication to develop and test hes theoretical ideas. He has a communication cycle which explains and predicts how communication can occur in a one to one situation. 1. An idea occurs. A resident wants to go to the library and is trying to convince her carer. 2. pass coded.She talks to her carer about the word of honors she used to read and how much she misses reading them. 3. meaning sent. The carer says to the resident, what was your favourite book this shows the communicate is sent and the carer understands what the resident is talking about. 4. Message received. Now the carer know what the residents favourite book is the resident is happy and is smiling. 5. Message decoded. Then the carer says to her resident would you like me to take you to the library so we can have a look if they have your favourite book and other books your interested in? 6. Message understood.Here the resident is happy and so is the carer because now they both understand each and the communication between the two has worked effectively. Bruce Tuckman defined a model of group development based around numerous stages, sequences or group activity. Tuckman suggested that these stages should happen in order for effective communication to occur in the groups interaction as well as the four stages being completely different. Forming it is the start of the year and new infants have started the nursery, they lean to be shy and well reserved as they are not used to each other.Storming as they start to settle in for about a month, they because more comfortable and relaxed with each other, in some cases this might not happen, someone would want to be dominant out of the bunch and this may cause conflict between the infants. Norming in this stage everyone had built a strong bond between each other, and is working together well. Performing in this final result the infants become mature and tend to put on that working together effectively can be a positive thing. M1 Assess the role of effective communication and interpersonal interaction in health and social care with reference to theories of communication.The roles of effective communication in a health and social care setting, is to en accepted that if communication with a resident, you must make sure to talk clearly and slowly, face to face make sure the person understands you and youve got your message across in the right way, in order for the communication to work effectively. The types of reference to communication are mansion house language, makaton and braille. These are part of effective communication as they are used by people with a hearing or blind impairment and leaning difficulties in order for them to communicate with others around th em. useful communication is a two-way process in which a person tries to understand the viewpoint of the other person. Communication is a cycle because when two people communicate they will need to make sure that they got their ideas across towards each other and they are understood. There are also barriers that can occur in a communication due the individuals circumstance, for example a person using slang, jargon o complex technical terminology can be heard, but their message may not be understood. Scenario Im going to give a scenario between doctor and a patient, showing communication working effectively.Nurse did you rest well last night Mrs Jones? Patient yes I did nurse, Im feeling slight better. Nurse thats a great improvement then, Im glad you are. Patient thank you very much nurse. Nurse I am always here to help my dear. This is a very good way of effective communication, as the nurse and patient are interacting well and both parties are happy as they have understood each other. References (http//www. businessdictionary. com/definition/informal-communication. html) (http//wiki. answers. com/Q/What_is_formal_communication_in_business_organization)
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